Greetings, Adventurers.
The issue affecting the game launcher and official website login was resolved at approximately 2:30 (GMT+8).
As compensation for the disruption to gameplay, all Adventurers will receive the following:
- Compensation:
- Cron Stone x1,000
- [Event] Supreme Old Moon Scroll x3
- Item Collection Increase Scroll: Advanced x3
- [Event] Lara's Warm Black Tea x3
- [Event] Giovan Grolin's Support Scroll x3
- Secret Book of Florin x3
- Expiration Date: July 31 (Fri), 2026 23:59
- Items will be sent to your in-game mail (B)
We appreciate your patience and understanding while we continue to work towards improving the quality of our service.
Thank you.
Greetings, Adventurers.
After investigating the cause of the issue affecting the game launcher and official website login, we have confirmed that it is related to a widespread network outage currently affecting the Microsoft Azure platform used for Black Desert services.
Please note that Adventurers who are already in the game can continue playing, but new login attempts through the launcher are currently unavailable.
We are currently closely monitoring the recovery status with the platform provider and will provide an update as soon as the issue has been resolved.
We sincerely apologize for the inconvenience.
Greetings, Adventurers.
We have identified an issue where the game launcher and official website login are not functioning properly.
We are currently investigating the cause and preparing recovery measures.
We will provide updates once the issue has been resolved.
We sincerely apologize for the inconvenience.
Thank you for your understanding.