[Completed] Issues with Item Delivery When Using Coupons or Making Purchases

Notices Jul 11, 2025, 13:25 (UTC+8)

Greetings, Adventurer.
 
Items are now being delivered as expected when you redeem coupon codes or make purchases.
We will continue to work to provide a more stable service.
 
Thank you.


Greetings, Adventurer.
 
Currently, items are not being delivered correctly when purchasing Pearl Boxes, packs, bundles, or redeeming coupon codes. We're actively investigating the cause, and we will update you through this notice as soon as the issue is resolved.
 
We apologize for any inconvenience this may cause and appreciate your patience as we work to provide a more stable service.

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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run Launcher to install the Black Desert launcher.

2 Start the game once installation is complete.