[Completed] 7/3 Partial Server Maintenance

Notices Jul 2, 2025, 22:30 (UTC)

Adventurers,

The partial maintenance has been completed.

 

Maintenance Compensation Guidelines

  • Eligibility: Accounts that were created prior to the maintenance in question
  • Compensation:
    • [Event] Supreme Old Moon Scroll x2
    • Item Collection Increase Scroll: Advanced x2
    • [Event] Lara's Warm Black Tea x2
    • [Event] Giovan Grolin's Support Scroll x2
    • Secret Book of Florin x2
  • Expiration Date: Before July 10, 2025 23:59 UTC
  • Received via: In-game Mail

※ Notes

- After the expiration date passes, the compensation via in-game mail will be unredeemable, and the in-game mail will be deleted.

 

We appreciate your patience and understanding while we continue to work towards improving the quality of our service.

Thank you.




 

Adventurers,

 

There will be a partial maintenance on some of the servers for the following reason:

- Server stability maintenance work

 

For those who are online, please check the maintenance schedule and move to servers where maintenance is not happening.

 

Maintenance Starts at:

NA: July 2, 9:00 PM (PDT)

EU: July 3, 4:00 AM (UTC)

ASIA: July 3, 1:00 PM (GMT+9)

 

Expected Time for Maintenance:

All Regions: About 1-2 hours.

 

■ Server Maintenance Groupings  

We will start by taking down one set of servers, applying the fixes, bringing them back online, then taking down the other servers. 

ASIA
Group 1
New Olvia Balenos Serendia Calpheon
Valencia Rulupee Season - 2  
Group 2 (After the Maintenance on Group 1 has concluded) 
Arsha Mediah Florin(XB) Epheria(PS)
Season - 1 Marni - 1 Marni - 2  

 

NA
Group 1
New Olvia Balenos - 1 Serendia - 2 Calpheon - 1
Mediah - 1 Valencia Florin(XB) - 1 Epheria(PS) - 1
Season - 2      
Group 2 (After the Maintenance on Group 1 has concluded) 
Season - 1 Arsha Balenos - 2 Serendia - 1
Calpheon - 2 Mediah - 2 Florin(XB) - 2 Epheria(PS) - 2
Season - 3 Marni - 1 Marni - 2  

 

EU
Group 1
New Olvia Arsha Balenos Calpheon
Valencia Florin(XB) Season - 2  
Group 2 (After the Maintenance on Group 1 has concluded) 
Serendia Mediah Epheria(PS) Season - 1
Rulupee Marni - 1 Marni - 2  


- Before exiting the game, please put your character in a safe zone. Please be noted that your character and mount can be attacked by nearby monsters and other characters if you leave the game in a combat zone.
- Adventurers in the affected servers should move their characters to a safe location or a different server.

- Joining guilds during partial maintenance may result in temporary issues with guild names not being displayed properly.

- Ongoing guild missions will be cancelled during maintenance. Please complete all guild missions for any remaining progress or rewards cannot be recovered.

- If the message “Already Connecting” continues to show even after maintenance, please try reconnecting.

- Please note that the maintenance duration is subject to change. If there are any changes to the maintenance duration, we will make a separate announcement.

 

We apologize for any interruptions to your gameplay during this maintenance. 

 

Thank you!

 

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