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ERROR/ISSUES CAN'T REACH LVL 50(STUCK AT LVL 49.9)
Sep 7, 2019, 13:39 (UTC+8)
12109 5
Last Edited on : Sep 7, 2019 (UTC+8)
# 1

So im here with lvl 49.999 i've got the quest  " [To  Level 50!] Go Beyond Your Own Limits " then I guess I haven't got an item called "Clear Memory Piece" then I refreit my quest then I looked into my inventory it turns out that an item called "Clear Memory Piece" is there. I immediately want to use that item but a notification appears "The condition for using this item has not been met" even though I'm in standby potition. Then I try to call the black spirit and try to see it in quests that are in black spirit, but the quest doesn't exist there, it's gone. And now I'm stuck at lvl 49,999. And I still can't use the "Clear Memory Piece" item.Please GM/admin/staff help me about this issues.

 

Image 1 : https://imgur.com/a/XzynQ0U

Image 2 : https://imgur.com/a/n7Abzft

Image 3 : https://imgur.com/a/4cl1WRH

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Last Edited on : Sep 7, 2019 (UTC+8)
# 2

Hello, Aesther

If the related quest was forfeited without the "Clear Memory Piece" being used, you simply need to discard the quest item and retake the quest from the Black Spirit.

 

Should this not resolve your problem, you may send a ticket so the team can investigate this further.

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Last Edited on : Nov 7, 2020 (UTC+8)
# 3

 

I HAVE THE SAME PROBLEM. STUCK ALMOST 2DAYS.. STRESS

 

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Last Edited on : Feb 25, 2022 (UTC+8)
# 4
On: 2019-09-07 15:26, By: GM_Calpheon
Edit Date : 2019-09-07

Hello, Aesther

If the related quest was forfeited without the "Clear Memory Piece" being used, you simply need to discard the quest item and retake the quest from the Black Spirit.

 

Should this not resolve your problem, you may send a ticket so the team can investigate this further.

Thank you, GM_Calpheon. I am now at lvl 50 after I did this and finish the quest.

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Last Edited on : Feb 28, 2022 (UTC+8)
# 5

Hi I've discarded the item and the quest came back. This time I was able to do the quest but i didnt level up... what should i do?

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This was deleted by the writer.
This was hidden by admin due to the reports it has received.
Last Edited on : Mar 25, 2024 (UTC+8)
# 8

I accepted the quest, but, the item never was added to my inventory. I'm stuck at 49 100%

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