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Extreme Game Stuttering Even in High End PC
Jan 24, 2020, 21:31 (UTC+8)
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Last Edited on : Jan 24, 2020 (UTC+8)
# 1

My PC is as follows: Intel 9900k, 32GB RAM, RTX 2080ti, Windows 7 and I experience stutters even in Low Spec mode. It comes like once every 5 seconds no matter the display quality I set, including Ultra. Otherwise it runs at 100fps at no problem even in Ultra mode.

 

I tried playing this on my laptop (9750h, 32GB Ram, Win10, RTX 2070) and the stuttering is there too.

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Last Edited on : Jan 24, 2020 (UTC+8)
# 2

o Do you turn off pagefile? 

BDO will use the useless pagefile if you didn't turn it off - using hd/ssd as ram.

 

o Did Win 7 compress the ram usage you use?

o Disable Hyper-Treading

 

o What resolution is your monitor? 4k= Doom

43 126
Lv 61
Yurei
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Last Edited on : Jan 25, 2020 (UTC+8)
# 3

o Do you turn off pagefile?

yes, also I am running this game from Samsung 850 Pro SSD

 

o Did Win 7 compress the ram usage you use?

No such feature in win7

 

o Disable Hyper-Treading

Yes, tried it no diff

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Last Edited on : Jan 25, 2020 (UTC+8)
# 4

we have uber tech support from SUPPORTER Mondlich now.

1st time seeing things done this way and the speed of reply!

 

Later PA ask you work for them 24 hrs a day for 1000 pearl a month =)

 

NICE JOB Yurei!

80 1622
Lv 61
Veonya
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Last Edited on : Jan 25, 2020 (UTC+8)
# 5

I'm not so sure if this will help but try out this guide, might be able to optimise your game and reduce the stuttering.

 

Guide link:

https://docs.google.com/document/d/1cyLaDiPL_B6nOZw_qPE_wOGuoeRT-qddTjevTFoFBkg/edit

 

Other than that, if there's no other solutions that you can find out in the internet, contacting the customer support might help too hahahahha

 

Anyway, good luck to you with your issues!

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Last Edited on : Jan 25, 2020 (UTC+8)
# 6

@ Veonya - Thanks

@ Ilhwan - good guide.

@ Warar 

o Try the guide provided by Ilwhan.

 

o I think it might be driver issue ; both your laptop/pc used nvidia. Try install older/newer version. 

 

o Try turn off Vsync / Enhanced Sync / Gsync.

 

o Do you use antivirus / firewall/ window defender?

 

o Do you turn off this?

o Your PC is on Full power mode? 

o Do you overclock your CPU/RAM/Graphic? That PC is too high-end to have issue.

 

o Do you check task manager? Is there anything using high-cpu usage? Sometimes Xigncode gone nuts and eats alot of CPU. Try set BDO to high priority or use Processor Lasso.

 

Is your latency good? Lagging can causes Stuttering.

o Use resource monitor to check ping - Win 7/8/10
Check your ping - BDO
1.)Ctrl+Shift+Esc - open task manager
2.)Click Performance tab
3.)Bottom of the window - Click - Resource Monitor
4.)Click Network Tab
5.)Look at TCP Connections.

 

o Set Xigncode as lowest priority and let it use one cpu core only.

 

43 126
Lv 61
Yurei
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Last Edited on : Jan 31, 2020 (UTC+8)
# 7

Tried some of the suggestions, no effect :(

 

o Try the guide provided by Ilwhan.

Don't know exactly what to follow, it's wot

 

o I think it might be driver issue ; both your laptop/pc used nvidia. Try install older/newer version.
using latest drivers

 

o Try turn off Vsync / Enhanced Sync / Gsync.

Tried all. WIndowed borderlesss, same problem in full screen. vsync enabled/disabled

 

o Do you use antivirus / firewall/ window defender?

no

 

o Do you turn off this?

no effect

 

o Your PC is on Full power mode?

tried it, no effect

 

o Do you overclock your CPU/RAM/Graphic? That PC is too high-end to have issue.

No overclock. Except ram is XMP

 

o Do you check task manager? Is there anything using high-cpu usage? Sometimes Xigncode gone nuts and eats alot of CPU. Try set BDO to high priority or use Processor Lasso.

No, max CPU usage maybe 25% 8 cores (ht disabled)

 

Is your latency good? Lagging can causes Stuttering.

 < 50 ms

 

o Set Xigncode as lowest priority and let it use one cpu core only.

no effect

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Last Edited on : Feb 1, 2020 (UTC+8)
# 8

o Your xigncode  at 25%?

That's very high. Mine always 0%-10% (i5 9600k)

-Try delete xc folder (always make a backup first)

 

- Open launcher and it should download a fresh xigncode.

- If launcher failed to download , use check file.

 

o Try turn off your XMP.

Though it is rare. Some poor quality checked RAM have problem with factory overclock setting(XMP) - which causes ECC error

- Did you do Memtest when you bought the ram?

 

o Latest driver is not always the best

New driver fix some error but some new error might appear. Best is get old stable version and do a clean install.

 

o Did you read this part - Optimal Nvidia setting?

https://docs.google.com/document/d/1cyLaDiPL_B6nOZw_qPE_wOGuoeRT-qddTjevTFoFBkg/edit

Its a good tweak.

 

43 126
Lv 61
Yurei
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Last Edited on : Feb 12, 2020 (UTC+8)
# 9

o Your xigncode  at 25%?

No I meant my entire system load

 

As of today, I still get stutters even when running the game at lowest settings with the latest patch. This is again, on a high end Intel 9900k, Nvidia 2080ti, 32GB RAM system with W7 64. The entire system load rarely crosses 25%.

 

I have tried all sorts of things but they had no effect. Based on my research, this seems somewhat a problem many people have, I hope PA can address this.

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Last Edited on : Feb 19, 2020 (UTC+8)
# 10

i have this issue sometimes when i first open the game too in FS mode and all i do to fix it is restart the game and it always fixes this issue for me.

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