Black Desert Remastered

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Can i get refund for losing my crystal ?
Sep 1, 2023, 13:17 (UTC+8)
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Last Edited on : Sep 1, 2023 (UTC+8)
# 1

Hi, Yesterday I was grinding on Gyfin Under, suddenly my game crashed. When I tried to log in and it turned out that my character died and I lost Girin Tear. Can I get a refund?

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